MASSAGE FAQ'S | trishasaesthetics

FAQ'S

**Hello, here are the answers to all of the questions I am asked on a daily basis. If you do not see your question answered here, please text/call the number provided, do NOT email any questions.**

Do you have a cancelation policy?

Yes. I require a notice of at least 24-48 hours ahead of time to cancel. However, if your notice is under 24 hours , it is considered a last-minute cancelIation. I do allow 1 free/full cancelation. The 2nd time requires a 50% deposit for your session.

How do I book an appointment?

As stated, both in all of my online ads & at the top of each page on this website, THE ONLY WAY to book an appointment is to please call/text 610-848-0681 during business hours. I DO NOT take appointments any other way. Again, THE ONLY WAY is via text/call the number provided.

** Due to a high rate of spam calls, I do not answer private incoming calls. Thank you. **

** My phone is turned off after business hours. I will return your call/text the following business day.*

How far in advance should I book a session/do you offer same day appointments?

Yes, however, I CANNOT always guarantee same day, so planning at least 24 hours ahead is highly recommended to guarantee your session. If you would like a first morning appointment please text/call the previous day, thank you.

**For a same day afternoon appointment, please call/text in the morning between 9am-11AM, as I REQUIRE AT A LEAST 3-5 HOURS NOTICE FOR SAME DAY APPOINTMENTS.**

**Note: FRIDAYS are NOT available for same day appointments, as they are my busiest day & are to be booked at least 24-48 hours ahead of time to guarantee your session.

Fri Hours are: 9am-1pm (ending at 1pm). **

Are you ever available on Saturday or Sunday?

No. Please do NOT inquire about weekend appointments.

How do I book an appointment for a Monday?

If you would like an appointment for a Monday - Please call or text that previous Friday or my phone is on Saturdays from 8am-12pm to book for Mondays.

Where are you located/do you have an incall location?

I am located in Malvern, PA (Chester Co area). I will send you a confirmation text along with my exact address the day BEFORE or ON THE DAY OF your scheduled appointment.

Do you travel?

NO, I do not travel for appointments.

Can I contact you outside of business hours?

No. Please contact me during business hours only. Thank you.

*NOTE: I DO NOT HAVE PERSONAL PICS ON INSTAGRAM, IT IS MY BUSINESS PAGE, DUE TO A HIGH RATE OF SCAMS & INAPPROPRIATE MESSAGES & PICS FROM MEN, I ONLY ACCEPT INSTAGRAM FREIND REQUESTS FROM FEMALES, THANK YOU.**

Can I send you a pic of me or is it ok if I send you a pic?

NO. Please do NOT send me a pic of you. I will see you at your appointment. I do NOT send personal pics to anyone. You may see my face pic on the "ABOUT ME" page.

Do you massage females & males?

Yes. Please take a look at the "TESTIMONIALS" page & you will see reviews from both my females & male clients.

**I REQUIRE TO SEE MATURE CLIENTS (AGE 40+), WHO DO NOT HAVE CATS & NON-SMOKERS, AS I AM ALLERGIC TO SMOKE & CATS. NO EXCEPTIONS.**

Do you take earlier or later appointments?

No, I do not take earlier or later appointments outside of my business hours posted.

What kind of oil do you use?

I use Organic Almond Oil or Lavender scent. The almond has no scent. Both oils very easily rinse off in your shower with your bodywash/soap.

What is the minimum/maximum weight that your massage table holds?

230-250 lbs Max.

Do you have any pets?

No, I do not have any pets.

Are you licensed/certified?

Yes. I am an actual Licensed Esthetician, Certified Massage Therapist & Certified in Nutrition, Health & Wellness. Along with 10 other Certifications.

Do you offer waxing/grooming services?

No. I do not offer any form of waxing or grooming services.

Is there a shower available?

No, I do not allow anyone to use my shower.

Do you sanitize between each client?

Yes! I spray the massage table with cleaner & also change the sheets/draping in between each client.

What if I am running late for my appointment?

Please contact me asap! I only allow a 10 min window until I move on to the next appointment.

What forms of payment do you accept?

I ONLY accept CASH for payment.

Do you only see one person at a time?

Yes. I only see one client at a time, to provide a more personal experience.

Do you require a deposit?

No I do not. However, I do have a cancelation policy. (Please refer to cancelation policy for details)

*NOTE: My number is a BUSINESS LINE - If it is your first time contacting me via text: DO NOT just say "Hello" or "Hey"! I have no idea who you are or the reason for your text. For example, please text something like: "Hello, my name is... & I am inquiring to book a massage..." etc. So I know how to respond to your initial point of contact. Thank you.

** If you may have anymore questions, please contact Trisha at 610-848-0681. Thank you!**

**Again: I do NOT answer texts/calls outside of business hours. I will return your text/call the

following business day. Thank you.**